---

How do I add or delete a review site from monitoring?How do I edit a review site URL associated with a template?Which Google URL should I add to review monitoring?

How do I respond to reviews from my Local Club account?

Review Generation

How does review generation within Local Club work?

Review management on autopilot

How do I set up auto-response rules within my Local Club account?How does Local Club’s review response template feature work?How to configure review auto-sharing on social pages?

Reporting

How to download and schedule Review reports?

Troubleshooting

Link within the review request text is not clickable on Apple devices. How can I fix this?What happens if someone does not click the review link and responds to the text message instead?Why are my customers not receiving review requests via text?

Multi-location businesses

Did a customer leave a review for the wrong location? Here's how to reassign reviews to their correct location within Local Club.How can I download a copy of my reviews?How do I tag a review?

FAQ

How does Local Club help businesses manage their brand reputation?How can I manage or improve my brand reputation?How many review requests should I be sending out at one time?How to encourage customers to provide feedback?What is 'Direct Feedback' within Local Club?Why do I see a difference in review count and review rating between Local Club and the review site?